Cookie Notice

Last Updated: 06/09/2022

This Cookie Notice explains how Sumo Logic uses cookies on its websites and your related choices. Please refer to our Privacy Statement for more information on our privacy practices.

What types of technologies does Sumo Logic use?

We use cookies, web beacons, and other technologies to provide, improve and customize our websites and your experience, such as to allow you to access and use our websites without re-entering your username or password; to understand usage of our websites and the interests of our customers; to determine whether an email has been opened and acted upon; and to present you with interest-based advertising.

A cookie is a piece of data contained in a very small text file that is stored in your browser or elsewhere in your hard drive. Cookies allow us to identify your device as you navigate our websites and can allow third parties to recognize your device across different websites. We also use them to recognize return visitors to our websites.

There are session cookies and persistent cookies. Session cookies are cookies that disappear from your computer or browser when you close your browser (like when you turn off your computer). Persistent cookies stay on your computer even after you close your browser or turn off your computer.

Web beacons are clear electronic images with a unique identifier that can recognize certain types of data on your computer (similar to how cookies do). We use web beacons to operate and improve our websites and email communications, including to help deliver cookies, count visits, and understand usage and campaign effectiveness. For example, we may put web beacons in marketing emails to notify us when you click on a link in the email that directs you to our websites.

JavaScript is a computer programming language most commonly used as a part of webpages, so that you can make dynamic pages tailored to the visitor of a webpage. You can turn off your browser’s ability to load JavaScript. An example of how to do so is available here. Since JavaScript is used in many webpages, turning of JavaScript will likely render many websites less functional.

How do we use the technologies?

Cookie Type

Description

Management Settings

Required Cookies (also known as Essential or Strictly Necessary Cookies)

These cookies and other technologies are essential in order to enable our websites to provide the feature you have requested, such as making it possible for you to access our product and information related to your account. These are also called Strictly Necessary Cookies.

Each time you log into our websites, a cookie containing an encrypted, unique identifier that is tied to your account is placed on your browser. These Required Cookies allow us to uniquely identify you when you are logged into our websites, such as for authentication.

Required Cookies are necessary to operate our websites, so you cannot opt out of them.

Functional Technologies

These cookies and other technologies remember choices you make, such as preferences (e.g., language, text size, etc.) or search parameters.

These cookies provide you with an experience more appropriate with your selections and to make your use of our websites more tailored.

You can use your browser settings to opt out of Functional Cookies. For more information on how to do that, click here.

Opting out of Functional Cookies may affect the functionality of the Service. In other words, certain features of the Service depend on cookies – so if you block all cookies, you may not be able to use all aspects of the Service.

Performance Cookies

These cookies and other technologies collect information on how users interact with our websites and enable us to improve how our websites operate.

For example, we use Google Analytics cookies to help us understand how visitors arrive at and browse our websites to identify areas for improvement such as navigation, user experience, and marketing campaigns.

We may use web beacons to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns via HTML emails.

Below are some of the Performance Cookies we commonly use. These Performance Cookies are examples and subject to change.

Google Analytics - to help analyze which pages on our website visitors viewed.

Intellimize – to test that websites are functioning as intended.

LinkedIn Insights - to help analyze how visitors from LinkedIn interact with our websites.

Web beacons in emails may be blocked by setting your email preferences to “Plain Text Only”.

For information on how to opt-out of tracking technologies from Google Analytics, click here.

For information on Intellimize’s privacy policy, click here.

For information on LinkedIn’s privacy policy, click here.

Targeting Cookies or Advertising Cookies

These cookies collect information about your browsing habits in order to provide advertising more relevant to you and your interests. These cookies remember the websites you have visited and that information is shared with other parties such as advertising technology service providers.

Below are some of the Targeting Cookies we commonly use. These Targeting Cookies are examples and subject to change.

Bing – to track how you use our websites to help us target ads to you on Bing.

DoubleClick - to track how you use our websites to help us target ads to you on other websites.

Facebook Custom Audience - to track how you use our websites and target ads to you on Facebook.

Google Adwords Conversion - to track our support conversion metrics for our search engine marketing campaigns.

Google Dynamic Remarketing - to target search engine marketing to users of the Google search engine.

Google Tag Manager - to dynamically manage how and when all marketing cookie scripts are included or excluded from pages.

LinkedIn Ads - to track how you use our websites and target ads to you on LinkedIn.

LinkedIn Marketing Solutions - to track how you use our websites and target ads to you on LinkedIn.

Marketo – to measure campaign effectiveness.

To learn more about how to opt out of targeting and advertising cookies, you can go to the Network Advertising Initiative, the Digital Advertising Alliance’s Consumer Choice, or Your Online Choices if you are the European Economic Area.

For information on how to opt-out of Bing tracking technologies, click here.

For information on how to opt-out of DoubleClick tracking technologies, click here.

For information on how to opt-out of Facebook Custom Audience tracking technologies, click here.

For more information on opting out of Google advertising tracking technologies, click here.

For information on how to opt-out of LinkedIn Ads advertising tracking technologies, click here.

For information on how to opt-out of LinkedIn Marketing Solutions advertising tracking technologies, click here.

More information about Marketo cookies can be found here.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on our websites or social media platform. This information may be linked to advertising activities.

For instance, our websites include social media features, such as the Facebook “like” button and “share” button. These social media features are controlled by the privacy statement of the social media company, and in this example would be the privacy statement of Facebook.

Your Choices

Below are some options to control or limit how cookies are used on our websites:

Although most browsers and devices accept cookies by default, you can usually manage settings to clear or decline cookies (for instance, by using a “private” or “incognito” mode). If you disable cookies, however, some of the features of our services may not function properly.

To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.

Updates to this Notice

This Cookie Notice may be updated from time to time. If we make any changes, we will notify you by revising the “Effective Date” at the top of this Cookie Notice.

Cookie Notice

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